Grains 2 Milk Logo
HomeAbout the programMedia centreSubscribeContact us
Cool Cows and Climate Change - Information for Dairy Farmers

Privacy Policy

Please read the following Privacy Statement to understand our policy regarding the information we collect via our website.

Privacy Statement

Types of information collected, how they are collected and how they are treated

Aggregate information

When you visit the Cool Cows website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes: the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used.


No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.

Cookies

Cookies track a particular user’s movements around a site. The Cool Cows website does not collect session cookies.

Personal information

We collect the personal information you provide when you use our contact forms or enquiries email address.


If you have indicated that you would like to receive communication from Cool Cows about our resources we may contact you from time to time. For example, we may send you marketing and promotional materials about the availability of new resources of interest. We also use personal information about you to improve our marketing and promotional efforts and to further enhance our web services.


If you do not wish to receive such information you can "opt-out" of receiving such communications at any time by contacting us.

Third Party Access

The information you provide is administered from time to time by external agencies, which manage the database on which your information is stored. These agencies help carry out consumer and marketing promotions, analyse the data and provide customer assistance. All these agencies are bound by agreements with Dairy Australia prohibiting them from using the information for purposes other than those covered by these agreements.

Data Sharing and Transfer

We do not sell, transfer, or disclose personal information to organisations other than those in the dairy industry, such as manufacturers and processors, communication consultants and to our not for profit partners. We disclose this information in order to continue to provide you with valuable information.


There may also be times when we share aggregate information about use of our web services with dairy manufacturers and processors, communications consultants and health promotion agencies to refine our marketing programs.


If at any time you would like your information removed from our database please contact us.

Australian Government - Department of Agriculture, Fisheries and Forestry